Payment
All payments on service hours are paid upfront using ACH, Zelle or Credit Card.
Invoicing
Retainer clients are automatically invoiced on the 25th of the month for services to be rendered in the following month, unless you notify us otherwise.
Ala-Carte option clients are invoiced weekly when an agreement of work has been established.
All services are prepaid and work will commence once payment is received.
Refunds
When you buy a package of time with us, we commit to having enough time
available to serve you. Our commitment to you affects how many other clients we
can take on. For that reason, we don’t offer refunds on unused hours or allow unused hours to roll over.